Privacy Statement

1. Introduction

SoftFloor takes the confidentiality of personal data seriously.

SoftFloor's Privacy Policy sets out the ways SoftFloor processes personal data. This Privacy Policy only relates to personal data collected by Soft Floor via the SoftFloor website. Any personal data collected by SoftFloor is used in accordance with data protection legislation.

This Privacy Policy does not apply to personal data provided to SoftFloor by any other means or via any other website. Users should be aware that if they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and SoftFloor's Privacy Policy will no longer apply.

2. The Data Protection Act 1998

The SoftFloor website complies with the principles of the Data Protection Act 1998.

3. Use Made of Personal Information

Personal information provided to SoftFloor via the SoftFloor website will be used for the purposes outlined at the time of collection.

In addition, personal information may be used for statistical analysis, by SoftFloor only

Personal data will be collected and processed by SoftFloor for the following purposes: to provide goods and services; administration; and marketing, advertising and promotions, unless a user elects to opt-out of receiving such communications; notification of events, unless a user elects to opt-out of receiving such communications.

Processing personal data for the above purposes may entail sharing the information with employees, of SoftFloor.

SoftFloor will never pass users details to any 3rd party, other than for the fulfilment of an order.

4. Consent

By providing personal data to SoftFloor users consent to the processing of such data by SoftFloor as described in this Privacy Policy.

5. Verifying, updating and amending your personal information

If, at any time, a user wants to verify, update or amend their personal data they may write to:

SoftFloor UK
Unit 19 Shipyard Estate
Brightlingsea
Essex CO7 0AR.

Verification, updating or amendment of personal data takes place within 40 days of receipt of the request.

6. Cookies

A "cookie" is a small text file that is put by a website on a user’s computer hard drive. Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If a member sets up his or her browser to reject SoftFloor cookies, he or she may still use the website although purchasing functions may not operate.

Cookies are often used to tell the website a user is registered and to personalise the user’s visit to the website.

Cookies used by SoftFloor track movement by the Member purely for statistical analysis and allow your shopping basket to be used. SoftFloor cookies do not analyse visits to other websites or track any Internet searches undertaken whilst on the Soft Floor website.

7. Links to Third Party Websites

This Privacy Policy applies solely to the personal data collected by SoftFloor and does not apply to third party websites users may access from this website.

SoftFloor is not responsible for the privacy policies of third party websites. SoftFloor advises users to read the privacy policies of other websites before registering any personal data.

8. Security

The Platform holds your personal data in accordance with the security provisions of the Data Protection legislation.

If you have any questions about security please contact us.

9. Notification of Changes

SoftFloor will make available any of the changes it makes to its Privacy Policy. If SoftFloor decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how SoftFloor uses your personal data.

Users have the right to ask SoftFloor for a copy of the personal data held about them and to request that SoftFloor correct any inaccuracies in that information.